This Announcement invites public comments on how to improve the Internal Revenue Service’s Exempt Organizations Division Web site (www.irs.gov/eo).
The Customer Education and Outreach (CE&O) function of the Exempt Organizations Division (EO), Internal Revenue Service (IRS), is responsible for managing the EO Web site (www.irs.gov/eo). CE&O has found that, as the site has grown, displaying information in a logical and easy-to-use format has become challenging.
In an effort to improve the Web site, the IRS is seeking comments from the public in two specific areas:
Reorganizing existing information to make it easier to find.
Adding content that serve the needs of tax-exempt organizations.
The public should consider the following questions when making comments:
How do you access the irs.gov web site?
Type in irs.gov as the URL
Via a search engine (Google, Yahoo, etc.)
Through a bookmark, favorites, or history view to reach a specific page
Do you have another preferred site entry page? If so, what is it?
How do you find material on the site?
Do you use the irs.gov search engine?
Do you go directly to the Charities and Non-Profits page to browse?
Do you use the Frequently Asked Questions for Exempt Organizations?
Do you use any of our Life Cycle pages?
Do you use the More Topics page?
Do you use the Charities & Non-Profits Topics listed on the navigation bar at the left side of the page? If not, are there other topics that should be substituted?
What types of audience or role would be the most helpful to you for organizing information?
Level of sophistication (i.e., new organizations and established organizations)
Practitioners
Managers and executives
Types of tax-exempt organizations
What do you come to the irs.gov website to do?
Find general information on staying tax-exempt
Find a specific publication or brochure
Find step-by-step filing instructions
What topics or type of content should be available to suit your needs?
Do you subscribe to the EO Update electronic newsletter? If not, why? If so:
How did you learn about it?
How can we expand our readership?
What other content should be included?
Members of the public may submit comments by electronic message, by mail, or by hand delivery. All comments should refer to Announcement 2009-25, and may be mailed to:
Internal Revenue ServiceHand-delivered items may be delivered Monday through Friday between the hours of 8:00 a.m. and 5:00 p.m. to:
Courier’s DeskComments may be submitted electronically to:
EO.Web.Comments@irs.gov. Please include Announcement 2009-25 in the subject line of any electronic communications.
All comments will be available for public inspection and copying in their entirety. Consideration will be given to any written public comments that are received by May 25, 2009. EO regrets that it will be unable to respond individually to comments or drafts.
The Internal Revenue Bulletin is produced and published by the Internal Revenue Service and contains IRS pronouncements affecting tax analysis under the Code and the Regulations, including but not limited to Revenue Procedures, Revenue Rulings, Notices and Announcements. Access the IRS site at https://www.irs.gov/help/irsgov-accessibility for information concerning accessibility of IRS materials. While every effort has been made to ensure that the IRB database files available through the TouchTax application are accurate, those using TouchTax for legal research should verify their results against the printed versions of the IRBs available from the IRS.